ICT Implementation & Support Technician

MaViAl Sp. z o.o. is recruiting an experienced ICT Implementation & Support Technician for a full-time temporary assignment at Mercia House, 15 Galena Close, Tamworth, Staffordshire B77 4AS, England. The MaViAl base rate is £16.41 gross per hour. This rate is the hourly equivalent of the published £32,000 annual salary using a 37.5-hour reference week.The role is primarily office-based and includes regular travel to company locations for office openings, relocations, closures and hands-on support. Exact paid weekly hours, start and finish times, unpaid breaks, authorised overtime, business-travel time, mileage reimbursement, assignment duration and any on-call arrangements are confirmed in the written assignment.Duties include first- and second-line support for Windows, Microsoft 365, Entra ID or Active Directory and business applications; laptop, desktop, mobile-device and printer configuration; office network, Wi-Fi, VPN, DNS and DHCP troubleshooting; Service Desk ticket management and SLA control; Microsoft Intune or equivalent endpoint-management support; IT asset and documentation maintenance; new-office implementation work; supplier coordination; cybersecurity support; system maintenance; and practical technology-improvement projects.Applicants must submit an English CV, have verifiable IT support or technical-support experience, understand Microsoft 365, Windows, Entra ID or Active Directory and basic networking, and be able to configure end-user devices and manage Service Desk tickets. A full UK driving licence and access to a vehicle are required for the reference role because travel to company locations is regular. Experience with Intune, Endpoint Central, Azure, ManageEngine, Cyber Essentials, PowerShell, ITIL or Microsoft certifications is advantageous. UK visa sponsorship is not included.The employment relationship remains with MaViAl Sp. z o.o. in Poland only where the posting and UK ICT arrangement are legally permitted and accepted by the host organisation. Before work begins, the written assignment must confirm the UK host, exact reception and ICT reporting point, duties, supervision, rate, paid hours, right-to-work evidence, travel locations, mileage and travel-time rules, named system accounts, least-privilege access, administrator permissions, data-protection and confidentiality controls, equipment custody, asset records, cybersecurity procedures, insurance, accommodation where applicable, tax treatment and social-security position. Portable Document A1 concerns social-security coverage and does not grant UK work permission or access to systems, accounts, devices or confidential information.