Warehouse worker
Ứng viên F106EE · Ba Lan
Tóm tắt nghề nghiệp
Operations and team-management professional with experience in supervisory hotel operations in New Zealand and India. Experienced in training staff, coordinating teams, resolving operational issues, maintaining service standards and handling high-volume reservations and guest transactions. Seeking warehouse, logistics, operations or team-leader opportunities in Poland where strong coordination, reliability, shift-work and people-management skills can transfer effectively.
Kinh nghiệm
Duty Manager | Blackstone Group LTD – Auckland, NZ (02/2014–11/2014)
• Recruited and trained five new guest service team members.
• Improved customer service ratings through implementation of new services.
• Contributed to hotel revenue, profitability and market share through competitive rates and customer satisfaction.
• Resolved service-related problems promptly and kept team members updated on products, services, pricing and policies.
Night Manager | Blackstone Group LTD – Auckland, NZ (01/2012–02/2014)
• Managed night-shift guest service and front-office operations.
• Processed up to 25 reservations per hour and handled guest check-in/check-out requirements.
• Verified guest account and payment information for accuracy and completeness.
• Coordinated messages, packages and guest requests while maintaining service standards.
Housekeeper | Celestion Waldorf Apartment Hotel – Auckland, NZ (08/2010–02/2012)
• Delivered housekeeping services with a strong focus on guest satisfaction.
• Helped reduce guest complaints through consistent service standards.
• Trained four new housekeeping team members and handled guest requests.
Assistant Manager | Hotel Indian Palace – Chennai, India (02/2007–04/2010)
• Supported hotel operations, reservations, guest service and coordination with maintenance and housekeeping.
Học vấn và chứng chỉ
Diploma: Tourism and Management – Level 5 | Royal Business College, Auckland, New Zealand | 2010–2011
Top three of class; Excellence in Overall Academic Performance Award.
Kỹ năng chuyên môn
Team leadership • Shift operations • Staff training • Operational coordination • Problem solving • Process & service standards • Customer service • Computer skills • MS Office • POS systems • OPERA PMS • Reliable & flexible
Ngôn ngữ
English / Tamil Native
Tuyên bố về quyền làm việc
Needs Soonsership
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