Remote Customer Service
- Работодатель
- Saint Francis Health System
- Занятость
- Полная занятость
- Формат работы
- Удалённо
- Место работы
- Tulsa, Соединенные Штаты
- Условия оплаты
- 25,00–35,00 USD / Час (Брутто)
- Требование к поездкам
- Не указано
- Начало
- as agreed
- Поддержка работодателя для права на работу
- Не указано
- Срок подачи заявки
- 23:59:59 UTC
Краткое описание роли
Position Overview
Saint Francis Health System is seeking a professional and customer-focused Remote Customer Service Representative to assist patients, families, and customers. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to provide friendly and efficient support in a remote environment.
Обязанности
Key Responsibilities
Respond to customer inquiries by phone, email, and other communication channels.
Provide accurate information and resolve routine customer questions.
Assist with appointment scheduling and customer requests as assigned.
Document customer interactions and maintain accurate records.
Escalate complex issues to the appropriate department.
Maintain confidentiality of customer and patient information.
Follow company policies and established customer-service procedures.
Work effectively with team members in a remote environment.
Требования
Qualifications
High school diploma or equivalent preferred.
Previous customer service, call center, healthcare, or administrative experience preferred.
Excellent verbal and written communication skills.
Strong computer and organizational skills.
Ability to multitask and work independently.
Reliable internet connection and a suitable remote-work environment.
Strong attention to detail and problem-solving abilities.
Опыт
1+ year of customer service, call center, healthcare support, or administrative experience preferred.
Experience handling customer inquiries by phone, email, or chat.
Experience using computers, email, and basic office software.
Ability to manage multiple customer requests while maintaining accuracy.
Strong communication, problem-solving, and time-management skills.
Previous remote-work experience is a plus.
Рабочий язык
English
Рабочие часы и график
Flexible
Дополнительные льготы
Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance, Paid Time Off, Tax-Deferred Annuity 403 (b) 401 ( k ) , Tuition Assistance, Comprehensive In-House Training Program, Employee Assistance Program, Relocation Allowance (for some positions), Sign-On Bonus